Privacy Policy

TechCert Training Privacy Policy

Effective Date: 09/12/2025

Privacy Policy - the basics

At TechCert Training, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or purchase our products.

Information We Collect

Personal Information: Name, email, phone number, billing/shipping address, payment information.
Account Information: Login credentials for registered users.
Transactional Information: Order history, payment records, and voucher usage.
Cookies & Analytics: We use cookies and analytics tools to improve user experience, track website performance, and for marketing purposes.

How We Use Your Information

To process orders and deliver products (digital downloads via email or physical shipping).
To communicate with you regarding your account, orders, and support inquiries.
To send marketing communications, newsletters, and promotional offers (you can opt-out anytime).
To improve our website, services, and user experience.

Third-Party Services

We may share your data with trusted third-party service providers, including Zoho, Wix, PayPal, and Stripe, for payment processing, customer support, and email communications.